What is ISO 29993:2017 Certification?

ISO 29993:2017 specifies requirements for learning services outside formal education, including all types of lifelong learning such as vocational training and in-company training (both outsourced and in-house). It applies to learning service providers (LSPs) offering services directly to learners or to sponsors acquiring services on behalf of learners.

The standard focuses on clearly defined learning objectives, evaluation of learning outcomes, and active interaction with learners. Learning services may be delivered face-to-face, through technology, or as a blended approach.

If a learning service provider is part of an organization that also offers other products or services, this standard applies only to the learning services provided. While it is not intended for formal education institutions such as schools, colleges, and universities, it can still be used by them as a tool for self-evaluation and improvement.

Advantages of ISO 29993:2017 Certification

• Aligns all aspects of learning services, including marketing, learner information, needs analysis, design, delivery, and evaluation.
• Improves the effectiveness, efficiency, and transparency of learning services.
• Enhances the credibility and reliability of learning service providers.
• Provides a structured model for continuous improvement within the organization.
• Demonstrates international recognition and quality of learning services.

Structure of ISO 29993:2017

The standard consists of 14 clauses:

• 1. Introduction and Scope
• 2. References
• 3. Terms and Definitions
• 4. General Information Provided by the LSP
• 5. Proposal Development
• 6. Information Prior to Acquisition of Learning Services
• 7. Needs Analysis
• 8. Design of Learning Services
• 9. Information for Enrolled Learners or Sponsors
• 10. Service Delivery
• 11. Facilitators
• 12. Assessment of Learning
• 13. Monitoring and Evaluation
• 14. Invoicing

ISO Certification Process - Simple & Hassle-Free

Step 1 - Inquiry & Application Submission
Submit your inquiry and application form with business details to initiate the ISO certification process.

Step 2 - Quotation & Registration Approval
A transparent quotation is provided based on your requirements. Once approved and fees are paid, the process begins.

Step 3 - Stage 1 Audit Planning
The Stage 1 audit plan is prepared and scheduled in coordination with your organization.

Step 4 - Stage 1 Audit Conduct
A preliminary audit is conducted to review documentation and assess readiness.

Step 5 - Stage 2 Audit Planning
Following Stage 1, a detailed audit plan for Stage 2 is established for the evaluation of effectiveness.

Step 6 - Stage 2 Audit Conduct
A comprehensive audit is conducted to verify compliance with ISO standards.

Step 7 - Review Audit Report & Certification Issue
After successful verification, the ISO certificate is issued confirming compliance.